Aviva and HomeServe launch new smart water leak detector

premium
Q+
14/10/2016News

LeakBot monitors mains water supply and sends out warning when problems arise.


A leading UK home assistance provider is working with insurers Aviva to offer a new smart connected water leak detector to customers.

HomeServe has worked with Aviva to develop LeakBot, as the water leak detector is called.

Leaks in the home can be very damaging, and can often happen out of sight. With water escaping slowly over a prolonged period, people may not realise an issue has arisen until considerable damage has already been done.

The LeakBot device can detect leaks anywhere on the mains water supply of a home, and identify problems before significant damage is done.

LeakBot uses Thermi-Q technology, and can be installed by clipping the device to a pipe near the stopcock.

The system can be used to monitor a mains water supply around the clock, and can notify customers of any problems via their smartphone.

Following a series of tests and trials, Aviva is now offering LeakBot to selected customers.

“We know that water damage is a major issue for the insurance industry and their Customers, and LeakBot is a real game changer,” said Martin Bennett, CEO, HomeServe Membership. “To have a device like LeakBot that is easy to use and install, and can detect leaks to help avoid considerable damage to the home, is a real benefit for homeowners and insurers.”

Stephen Pond, managing director, Prevention and Services for Aviva, said: “Many people will have encountered a leak in their homes at some point, so it’s no surprise that repairing damage caused by leaks accounts for more than one in five of Aviva’s home insurance claims. Unfortunately, many leaks happen behind the scenes, which mean they can sometimes go undetected for weeks, months or even years, meaning water damage can be extremely extensive, destructive and disruptive to put right. So, catching leaks early and fixing them before much damage is done is definitely the way to go.”

Leverage collective expertise and innovation to transform finance

Our global ecosystem brings together exclusive insights, interactive events, innovation hub and topical communities all in one place.

Related news & insights

Innovation Awards Hub
17/06/2025Article

Qorus and NTT DATA announce winners of the tenth Innovation in Insurance Awards

This year, the competition achieved outstanding results, with 272 projects submitted by 146 institutions from 49 countries. Backed by Qorus’...

Innovation Awards Hub
17/06/2025Study

Innovation Radar: Innovation in Insurance Awards 2025 winners

On the 10th anniversary of the Innovation in Insurance Awards, Qorus honored the sector’s most cutting-edge solutions during an in-person...

Insurance
16/06/2025News

Sure unveils first AI protocol to autonomously handle insurance policies

A new infrastructure for AI in insurance.

Insurance
05/06/2025Interview

How Allianz Turkey attracts and retains emerging tech talent

Boris Plantier from Qorus spoke with Burcu Önder, Talent Acquisition Manager, to learn how the company is addressing the challenges...

Insurance
03/06/2025News

Aviva and FNZ launch data tool to streamline adviser experience

New analytics suite aims to simplify reporting and increase efficiency.

Insurance
26/05/2025Interview

At work with Cesar Jara Trujillo

From the Andes to innovation hubs: Cesar Jara Trujillo, Chief Innovation Officer at Pacífico Seguros, tells Boris Plantier from Qorus...

Insurance
26/05/2025News

QIC introduces Qatar’s first personal cyber insurance

The coverage is designed to safeguard individuals from a wide spectrum of cyber risks, including phishing scams, credit card fraud,...

Insurance
20/05/2025News

Generali builds open insurance strategy around APIs

With nearly 9 out of 10 IT decision-makers reporting difficulty in integrating data from disparate systems, and only 28% of...