Banco Sabadell has welcomed NTT DATA’s new financial innovation lab to its technology centre in Alicante, reinforcing its commitment to leveraging cutting-edge technology to enhance banking services. The Centro de Competencias Tecnológico de Alicante (CCTA) will now serve as a hub where banks can experiment with artificial intelligence, virtual reality, and augmented reality to create innovative experiences for customers and employees.
The laboratory, part of NTT DATA’s Banking Innovation Centre in Spain, will focus on developing solutions using agile methodologies and prototyping techniques. By fostering collaboration among financial institutions, tech firms, and digitalization experts, the space aims to accelerate digital transformation in the sector.
Strategic partnership for digital transformation
Elena Carrera, Chief Operating and Technology Officer at Banco Sabadell, emphasized the importance of this initiative, describing NTT DATA as “a key tech partner for the Bank.” She highlighted that the innovation lab would play a strategic role in developing disruptive financial solutions and strengthening collaboration between technology companies and financial institutions.
“Our goal is to continue generating synergies between tech firms, authorities, and digitalization experts, allowing us to further our digital transformation and improve customer and employee experiences,” Carrera stated.
Building on a legacy of innovation
Banco Sabadell’s Alicante tech centre was chosen as the base for this initiative due to its established reputation in technological development. For nearly five years, CCTA has been at the forefront of advancements in robotic process automation and artificial intelligence.
Sergio Lahoz, Global Head of Banking Europe & LATAM at NTT DATA, reinforced the company’s commitment to fostering local talent and driving digital innovation. “This new lab will enable banks to adopt advanced solutions, including generative AI and immersive technology, creating a more collaborative and innovative banking experience,” Lahoz stated.
Through this partnership, Banco Sabadell and NTT DATA are set to push the boundaries of financial technology, ensuring the banking sector continues to evolve in a rapidly digitalizing world.
