ANZ Plus, the digital banking platform launched in 2022, has reached a significant milestone, surpassing one million customers. More than half (55%) of its users now consider it their primary bank, and nearly half of those customers actively use at least one financial wellbeing feature. These tools include Round-Ups, card controls, and savings goal settings, designed to help customers manage their finances more effectively.
Security remains a top priority for ANZ Plus. An impressive 99% of customers have maintained or enhanced the platform’s default Scam Safe protections. This suite of security features is backed by ANZ’s advanced fraud monitoring system, ANZ Falcon®, providing an extra layer of defense against scams and fraudulent activities.
Innovations driving ANZ Plus’ success
Maile Carnegie, Group Executive Australia Retail at ANZ, emphasized the platform's role in supporting customers' financial wellbeing. "Reaching one million customers is a significant milestone and demonstrates the success of the foundations we have built as we deliver the future of digital banking," Carnegie stated. She also highlighted the growing trust in ANZ Plus' innovative services and its commitment to improving customer experiences.
New features enhancing customer experience
In the past year, ANZ Plus has introduced several new features to enhance user experience and financial management. Notable additions include:
• My Accounts – A real-time, consolidated view of bank accounts across ANZ, ANZ Plus, and other eligible Australian financial institutions.
• ANZ Plus Add-Ons – Customizable banking tools such as Money In & Out and Money Map, along with integrations with third-party services like Qantas Frequent Flyer and Cashrewards.
• ANZ Plus Home Loan Enhancements – New offset features and options for accessing home equity for various financial needs.
As one of ANZ’s two core platforms, alongside Transactive Global for corporate clients, ANZ Plus continues to shape the future of digital banking, offering innovative solutions that align with modern financial needs.
