QIC and Alfardan Automotive partner to enhance digital customer experience

Mobility
03/03/2025News

Qatar Insurance Company (QIC), a leading insurer in the MENA region, has signed a Memorandum of Understanding (MoU) with Alfardan Automotive to enhance digital customer experiences and streamline car-related services in Qatar.

Seamless digital access to automotive services

The agreement was signed by Salem Al Mannai, Group CEO of QIC, and Dr. Ma’n Alhamawi, CEO of Alfardan Automotive. This collaboration integrates Alfardan Automotive’s premium services into the QIC App, providing car owners and drivers in Qatar with seamless access to a range of vehicle-related solutions.

Through the partnership, users of the QIC App can now book car rentals for select brands represented by Alfardan Automotive, including BMW, Mini, Land Rover, and Jaguar. The app will also facilitate service bookings for mechanical and electrical repairs, vehicle check-ups, tire services, and other maintenance needs at Alfardan Automotive’s service centers.

Driving digital transformation in Qatar’s automotive sector

Commenting on the agreement, Salem Al Mannai emphasized the significance of the partnership in advancing digital convenience for motorists. “This marks a major step in our journey to build the region’s first insurance-powered digital ecosystem. The QIC App is designed as a one-stop shop for drivers and car owners in Qatar, and this collaboration will further elevate digital customer journeys.”

Dr. Ma’n Alhamawi highlighted Alfardan Automotive’s commitment to digital innovation. “Integrating advanced technology with our premium services allows us to enhance customer interactions, improve efficiency, and set new benchmarks for the automotive sector in Qatar.”

A new era of car ownership and insurance services

This MoU reflects a broader industry shift toward digital transformation, reinforcing both companies’ dedication to delivering high-quality, tech-driven customer experiences. By combining automotive services, insurance solutions, and digital convenience, QIC and Alfardan Automotive are setting a new standard for car owners in Qatar.

Mobility community

With Qorus memberships, you gain access to exclusive innovation best practices and tailored matchmaking opportunities with executives who share your challenges.

Related news & insights

Digital Reinvention
26/05/2025News

CaixaBank unveils Generation + to support Spain’s aging population

New suite of services focuses on retirement planning, elder care, and financial well-being.

26/05/2025News

Lloyds Premier: A new offering for the financially established

Integrated perks, lifestyle benefits, and financial tools in one account.

Digital Reinvention
26/05/2025News

Sumeria introduces interactive calendar and smart spending insights in app update

French mobile bank adds visual tools, merchant tracking, and personalized account details.

Digital Reinvention
25/05/2025News

BBVA unveils redesigned banking app with AI and personalized tools

The update introduces a native codebase designed for scalability across all markets, an overhauled visual identity, and a suite of...

Digital Reinvention
22/05/2025Article

Innovation of the Month: Millennium bcp’s Corporate Homebanking Platform

The Banking Innovation of the Month award for May goes to Millennium bcp’s Corporate Homebanking platform, a practical, user-driven solution...

Digital Reinvention
22/05/2025News

Openbank surpasses 100,000 U.S. customers in just six months

Just six months after launch, the platform has attracted more than 100,000 customers, signaling notable momentum as the bank builds...

Digital Reinvention
19/05/2025News

Step launches affordable mobile plans to help Gen Z build credit and save big

Starting at just $15/month, Step Mobile promises to help Gen Z customers save up to $600 a year while also...

Digital Reinvention
18/05/2025News

Greenlight introduces family shield plan to protect seniors against fraud and theft

Greenlight, a fintech company known for its family-focused financial tools, has launched a new subscription service aimed at protecting older...