Intesa Sanpaolo’s merchant services and payment processing for SMEs

SME Banking
Q+
05/12/2024Video
profile picture of Ylenia Amico

Ylenia Amico

Intesa Sanpaolo

Digital Retail Senior Marketing Specialist

After introducing the Italian payments market, Ylenia Amico, Digital Retail Senior Marketing Specialist at Intesa Sanpaolo, provides an in-depth overview of SoftPOS, the bank’s merchant point-of-sale (POS) app. 

Ylenia also presents SmartPOS Nexi, an integrated app ecosystem, along with the value-added services offered through Nexi Business, a free platform that allows merchants to monitor their business, access accounting documents, and activate SoftPOS, among other features. She also briefly highlights the Pay-by-Link feature.

Finally, she offers a preview of upcoming initiatives, including customer care programs, merchant engagement efforts, AI support, and IBAN-based payments.

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