Financial Innovation Spotlight: October 2024 edition

Digital Reinvention
29/10/2024Article

Banks, insurance companies and fintechs must continually adapt and innovate to meet the rapidly changing needs of their customers. Successful players in this dynamic arena offer outstanding customer experiences that set them apart from competitors, whether enhancing existing services or tapping into new sources of revenue. 

In the sixth edition of the Financial Innovation Spotlight, we showcase five new eye-catching projects from around the world. This month’s innovation journey begins in Italy, where Banca Sella offers a health insurance solution with advanced digital services. Over in Belgium, we check out another noteworthy health insurance product from Belfius, integrating solutions that enhance employee well-being and productivity. Next stop: Kuwait, taking in Warba Bank’s AI-powered personal banking advisor, followed by France, where CIC has created a flexible mortgage for non-traditional workers. Finally, our journey ends in Australia, with a spotlight on NAB’s innovative new tool to help customers avoid bill shock.

Want to keep reading?

Create a web account to get access to more insights

Related news & insights

Digital Reinvention
03/05/2025News

ANZ breaks ground with Australia’s first password-less web banking

Launching mid-2025 through its ANZ Plus platform, the new feature will allow customers to log in without entering a password—streamlining...

Digital Reinvention
01/05/2025Article

Financial Innovation Spotlight – April 2025 edition

Here are five standout projects that grabbed our attention, from AXA in France, Maybank in Malaysia, Westpac in Australia, Assurant...

Digital Reinvention
01/05/2025News

UOB and Accenture team up to transform banking with GenAI

This collaboration—the first of its kind between Accenture and a Singapore-based bank—aims to transform the customer experience and drive innovation...

Insurance
01/05/2025News

AXA expands GBA medical concierge services to meet rising cross-border healthcare demand

The expansion includes an upgraded Cancer Medical Concierge and a newly launched Endoscopy Medical Concierge, offering broader and more personalized...

Insurance
30/04/2025News

eHealth launches AI voice agents to transform health insurance shopping experience

The initiative is part of the company’s broader strategy to use artificial intelligence to complement—not replace—its licensed insurance agents, enhancing...

Insurance
28/04/2025Interview

At work with Moniruzzaman Khan

Moniruzzaman Khan is Executive Director & Head of Digital Business at Green Delta Insurance. He tells Boris Plantier from Qorus...

Digital Reinvention
23/04/2025Article

Innovation of the Month: Financial insights from Alvie, Desjardins’ AI assistant

This month’s Qorus Innovation in Banking award goes to Desjardins for Alvie, their new in-app virtual assistant, which takes a...

Mobility
23/04/2025News

Drivalia launches flexible car subscription service in Italy

Targeted at both private individuals and self-employed professionals, the service aims to provide an alternative to traditional car ownership and...