Financial Innovation Spotlight – July 2024 edition

Digital Reinvention
15/07/2024Article

Banks, insurance companies and fintechs must continually adapt and innovate to meet the rapidly changing needs of their customers. Successful players in this dynamic arena offer exceptional customer experiences that set them apart from competitors, whether enhancing existing services or tapping into new sources of revenue. 


In this third edition of the Financial Innovation Spotlight, we showcase five new projects that caught our eye in the past month. This global innovation journey begins in Singapore, where OCBC Securities offers AI-driven personalized stock recommendations. Then we head to the UK, where NatWest uses generative AI for enhanced customer support, while HSBC supports SME clients in measuring their carbon footprint. And across the Atlantic, Guardian helps US dental insurance clients to quit tobacco, while Itaú Unibanco offers Brazilian seniors WhatsApp content focused on avoiding scams and improving financial management.

Want to keep reading?

Create a web account to get access to more insights

Related news & insights

Insurance
28/04/2025Interview

At work with Moniruzzaman Khan

Moniruzzaman Khan is Executive Director & Head of Digital Business at Green Delta Insurance. He tells Boris Plantier from Qorus...

Digital Reinvention
28/04/2025News

Ruya Becomes world’s first Islamic bank to offer Bitcoin and virtual asset investments

Ruya, the UAE’s digital-first Islamic bank, has made history by becoming the world’s first Islamic bank to offer customers the...

Digital Reinvention
23/04/2025Article

Innovation of the Month: Financial insights from Alvie, Desjardins’ AI assistant

This month’s Qorus Innovation in Banking award goes to Desjardins for Alvie, their new in-app virtual assistant, which takes a...

Mobility
23/04/2025News

Drivalia launches flexible car subscription service in Italy

Targeted at both private individuals and self-employed professionals, the service aims to provide an alternative to traditional car ownership and...

SME Banking
22/04/2025News

TBC Uzbekistan expands digital banking with new SME lending product

TBC Uzbekistan, the region's leading digital banking ecosystem, is expanding its services with the launch of a new lending product...

21/04/2025Interview

At work with João Dias

João Dias, Transformation Director at Novobanco, will speak at the Reinvent Forum Vienna 2025 (13–15 May 2025) to present the...

SME Banking
21/04/2025News

Cathay United Bank Cambodia unveils payment portal for tourism boost

New CPL platform simplifies secure payments for hospitality businesses.

Digital Reinvention
21/04/2025News

Robinhood unveils new suite of financial tools for gold members

Innovative offerings aim to make wealth management, banking, and investing more accessible