BNP Paribas and Mistral AI forge multi-year partnership to enhance banking services

Digital Reinvention
11/07/2024 News

BNP Paribas and Mistral AI have entered into a multi-year partnership agreement, enabling BNP Paribas to access and utilize Mistral AI's current and future commercial models across all its business lines. This collaboration extends a relationship that began in September 2023, when BNP Paribas' Global Markets division started experimenting with Mistral AI’s models, yielding impressive results. Consequently, in February 2024, the partnership was expanded to include the entire BNP Paribas Group. Since then, the bank has been extensively piloting Mistral AI’s commercial models across various divisions.

Leveraging Mistral AI's Large Language Models, BNP Paribas is exploring numerous applications in customer support, sales, IT, and other areas. Mistral AI’s strategy aligns well with the needs of highly regulated institutions, facilitating controlled deployment of advanced models on premises. Additionally, Mistral AI’s focus on delivering energy-efficient models ensures scalability.

Arthur Mensch, CEO of Mistral AI, highlighted the significance of this partnership, stating, “Our collaboration with BNP Paribas signifies a strong leap towards achieving Mistral AI's mission of making AI accessible for all. We are pleased to be working so closely with their team, integrating our cutting-edge generative AI models into the banking ecosystem and so many of their business lines. I eagerly anticipate the expansion of our partnership, as we continue to develop innovative use cases that will redefine the future of financial services.”

Olivier Osty, Head of BNP Paribas Global Markets, echoed this sentiment, noting, “Our agreement with Mistral AI marks a major milestone in our digital strategy, and our ambition to be the number one European markets house. Generative AI has significant potential to enhance our client offering across sales, trading, research and more, and I am excited to continue our work with Mistral AI towards that goal.”

Sophie Heller, Chief Operating Officer at BNP Paribas Commercial, Personal Banking & Service, added, “This partnership with Mistral AI marks a further step in developing hyper-personalized digital services for our customers. As an example, Gen AI will allow us to launch high-quality virtual assistants to answer clients’ questions 24/7 and to simplify end-to-end processes, enhancing the way our teams support clients. Deploying Gen AI models within our infrastructure will ally the latest technology with our strong commitment to security.”

This strategic partnership promises to advance BNP Paribas' digital capabilities, enhancing client services and operational efficiency through innovative AI applications.

Related news & insights

Digital Reinvention
04/09/2024 News

Warba Bank launches Kuwait’s first AI-powered personal banking advisor

This innovative service aims to enhance customer service by offering personalized financial advice through advanced artificial intelligence, making Warba the...

Digital Reinvention
03/09/2024 Study

AI at work: Turning AI potential into results

AI holds immense potential for banking, an industry still reliant on manual processes and outdated infrastructure. Generative AI could add...

Insurance
02/09/2024 Study

Illuminating insurance innovation: Insights from eight years of Qorus Innovation in Insurance Awards

Innovation will be critical to the future of insurance. The demand for better products, improved efficiency and greater personalization will...

ESG
02/09/2024 Article

Innovation Masters: Bold banks take the lead in breaking down barriers to financial accessibility

Innovation Masters, banks that are developing innovative solutions to the industry’s most pressing challenges, are making their products and services...

Digital Reinvention
31/08/2024 News

Conotoxia app introduces easy price conversion in 26 currencies

The app now allows users to scan prices with their smartphone camera and instantly convert them into any of 26...

Digital Reinvention
29/08/2024 Article

The new era of business financing: A guide to alternative funding approaches

Fatih Ogun, Head of Strategy at Akbank, delves into the transformative realm of alternative financing, exploring its origins, mechanisms, benefits...

Digital Reinvention
27/08/2024 Article

Financial Innovation Spotlight: August 2024 edition

In this fourth edition of the Financial Innovation Spotlight, we showcase five new projects that caught our eye in the...

Digital Reinvention
23/08/2024 Interview

NewTech Friday: Depowise – Automating the asset servicing industry

With one foot in Estonia and the other in Luxembourg, fintech Depowise recently announced its expansion into the UK and...