IndusInd Bank unveils a new customer-centric digital banking app

Digital Reinvention
09/10/2023News

IndusInd Bank introduces 'INDIE,' a game-changing digital banking app, designed for the modern consumer seeking a personalized financial journey. INDIE offers ultra-flexible products, including a customizable line of credit, transparent rewards program, and high-yield savings and fixed deposit options.

Personalization and flexibility

INDIE stands out with its user-centric approach, allowing customers to tailor their financial products. Users can access an instant line of credit up to Rs. 5 lakh, paying interest only on what they use. The app also offers a unique rewards program, enabling customers to earn up to 3% rewards for every Rs. 100 spent on preferred e-commerce brands, with the flexibility to change selections as needed.

Best of both worlds

Combining IndusInd Bank's trusted services with cutting-edge technology, INDIE provides a choice of account numbers, a high-yield savings account (up to 6.75% p.a.), and exclusive fixed deposits (up to 7.85% p.a.). Customers can link fixed deposits to savings for seamless payments.

Enhanced Security

INDIE prioritizes security, offering numberless debit cards, disposable virtual debit cards, dynamic PINs, and a 'Super OTP' feature for secure transactions, even in low-network areas.

Intelligent convenience

The app's robust analytics engine offers smart payment reminders, expense tracking, and budget insights, helping users manage their finances effectively.

A leap in digital banking

Mr. Sumant Kathpalia, MD & CEO of IndusInd Bank, said, "INDIE is more than an app; it's a financial ally, providing a seamless and secure banking experience." INDIE aligns with the bank's digital strategy 2.0, catering to evolving consumer needs.

Ms. Charu Sachdeva Mathur, Head of Digital Banking & Strategy, emphasized the need for hyper-personalized solutions, combining trust with technology to deliver a superior banking experience.

As INDIE gains traction among tech-savvy customers, it promises a safer, more engaging digital banking experience. IndusInd Bank's goal is to provide a comprehensive digital financial solution adaptable to modern consumers' needs.

Related news & insights

07/05/2025Article

How UOB is future-proofing its workforce – One career at a time

From AI training to retirement prep, United Overseas Bank (UOB) is making bold investments in its people. The Singapore-based bank...

Digital Reinvention
06/05/2025Interview

Further Insights: The shift from branches to bots in Turkish banking

Meral Ahu Karageyim, senior researcher at Bogazici University Center for Applied Research in Finance (CARF), in collaboration with her co-author...

Digital Reinvention
06/05/2025News

Revolut just took aim at telcos — and this could redefine the fintech playbook

With unlimited domestic calls, texts, and data, plus a 20GB roaming allowance across Europe and the U.S., this move could...

05/05/2025Interview

At work with Vlastimir Vuković

Vlastimir Vuković, Chief Executive Officer and President of the Executive Board at NLB Komercijalna banka, shares with Boris Plantier of...

Digital Reinvention
05/05/2025News

Commerzbank’s AI avatar “Ava” redefines customer engagement

Ava isn’t just another chatbot — she’s a human-modeled, conversational assistant designed to provide instant, 24/7 support, blending the convenience...

Insurance
05/05/2025News

Qatar Insurance Company unveils “Coins” loyalty program

This new program promises not just coverage, but rewards that keep giving back.

Digital Reinvention
05/05/2025News

NatWest introduces family-backed mortgage to boost first-time buyer affordability

Family-backed lending meets strategic affordability shifts in a move that could rattle competitors.

Digital Reinvention
03/05/2025News

ANZ goes password-free: The first Aussie bank to kill logins as you know them

Australia’s first password-less web banking platform promises easier logins and tougher fraud protection.