Zubair Ahmed, Managing Director MEA at Veripark, presents the main findings of the report ‘The five maturity levels of SME Banking: A journey from digital transformation to disruption’ made by Qorus and Veripark.
He tells how banks can develop their value proposition and the overall banking experience they offer to SMEs.
Then, Lukas Dzuroska, Head of Communities and Global SME Banking Lead at Qorus, illustrates this presentation with a beyond banking services and ecosystems case study shared by Royal Bank of Canada (RBC) for the study's purposes.
