Services: new pillar of Crédit Agricole Consumer Finance’s pan-European automotive strategy
With the launch of a range of services dedicated to mobility on a European scale, Crédit Agricole Consumer Finance is relying on a new strategic pillar to serve its ambition of being a European leader in green mobility.
The catalog of services will support and complete the leasing financing solutions already offered by several entities of the group:
• CA Auto Bank in 18 European countries
• Drivalia in 13 European countries
• Agilauto in France
• And Leasys in 10 European countries
This service-oriented strategic pillar will be a lever of satisfaction among end customers, a tool to strengthen partnerships with manufacturers, dealers, etc., and a source of financial profitability.
By 2026, more than 20 automotive services will be offered
CA Consumer Finance plans to enter into various partnerships with companies specializing in automotive services to develop by 2026 a complete range of services dedicated to mobility and which will address the needs of all customer profiles in Europe.
Seven service centers will ultimately constitute the Crédit Agricole Mobility Services catalog: guarantees, deliveries, vehicle sharing, insurance, financing, charge and fleet management.
Crédit Agricole Consumer Finance creates a joint venture with Opteven
Crédit Agricole Consumer Finance and Opteven, an expert in guarantees and services adapted to mobility, agreed on a draft strategic agreement which would be supplemented by the creation of a joint venture owned 50-50 by the two companies.
This new company would allow CA Consumer Finance to offer a warranty extension and maintenance contract offer, developed by Opteven, to its individual and professional customers in Europe.
The partnership could be active in the 9 countries currently covered by Opteven, then gradually extended to other countries where Crédit Agricole Consumer Finance develops its activities.
Crédit Agricole Consumer Finance becomes majority shareholder of Hiflow
Crédit Agricole Consumer Finance announces an acquisition of a stake in the capital of Hiflow and thus becomes the majority shareholder. This investment is accompanied by a cooperation agreement with the founders of Hiflow who retain their shares and their functions within the company.
In a rapidly changing automobile market, where the end user will become more and more central, local services at home are becoming essential. Within the Crédit Agricole Mobility Services division, Hiflow will operate Deliveries. The ambition is to strengthen the offer and continue the development of the company in 10 countries in Europe by 2026.
Agilauto Partage, an electric car-sharing solution aimed at rural inhabitants and business fleets
The electric car-sharing service in rural areas will be launched in the Pays de Fayence (South-East of France) on September 12 and will be gradually deployed in other local authorities with the support of the Crédit Agricole regional banks. Initially dedicated to individuals, associations and small businesses in rural areas, the Agilauto Partage service will also be offered to all companies that wants to optimize their automobile fleet and provide their employees with a shared mobility service during and outside office hours.
« Services will be a strong focus of our mobility strategy. They are a significant source of profitability which will allow us to accelerate and strengthen our positions with our partners in Europe. They will also enrich the mobility continuum that we are building by reassuring customers who are moving towards green mobility » says Stéphane Priami, Chief Executive Officer of CA Consumer Finance and Deputy Chief Executive Officer of Crédit Agricole S.A. in charge of the Specialised Financial Services.