How Wing Bank set up a solid phygital distribution network in Cambodia

Digital Reinvention
Q+
13/09/2023Video
profile picture of Han Peng Kwang

Han Peng Kwang

Wing Bank

Chief Executive Officer

Han Peng Kwang, CEO at Wing Bank, presents how the bank has built up a solid phygital distribution network that enables it to successfully offer its various products and services.

In addition to its digital platform, the Cambodian neobank is relying on a network of agents, many of whom are housewives.

If you want to go further, you can watch the webinar ‘Balancing human and digital’ or download the report made in partnership with Avanade.

Want to keep reading?

You are trying to access premium content, currently reserved for Qorus members only. See all the benefits of joining the world’s leading peer-to-peer intelligence organization in financial services.

Digital Reinvention community

With Qorus memberships, you gain access to exclusive innovation best practices and tailored matchmaking opportunities with executives who share your challenges.

Related news & insights

Digital Reinvention
18/06/2025Article

FIDA is still on the table but it’s coming and banks must get ready now

The EU’s FIDA rules could take effect as early as 2027, forcing banks to rapidly overhaul systems and processes for...

Innovation Awards Hub
17/06/2025Article

Qorus and NTT DATA announce winners of the tenth Innovation in Insurance Awards

This year, the competition achieved outstanding results, with 272 projects submitted by 146 institutions from 49 countries. Backed by Qorus’...

Innovation Awards Hub
17/06/2025Study

Innovation Radar: Innovation in Insurance Awards 2025 winners

On the 10th anniversary of the Innovation in Insurance Awards, Qorus honored the sector’s most cutting-edge solutions during an in-person...

16/06/2025News

Chase launches exclusive shopping platform for cardmembers

New portal blends rewards with retail.

SME Banking
16/06/2025News

PNC Bank introduces card payment option for micro businesses

New feature in mobile app caters to businesses under $300K in annual transactions.

ESG
13/06/2025Interview

ESG and the future of banking: Laboral Kutxa

As environmental, social, and governance (ESG) factors continue to reshape the financial sector, Laboral Kutxa stands out with a cooperative...

Digital Reinvention
10/06/2025Article

Mortgages – Ready for digitization

In this article, we aim to lay a comprehensive framework to innovation covering three dimensions - business model, organizational capabilities,...

SME Banking
10/06/2025News

Absa targets digital entrepreneurs with new e-commerce app

A unified approach to online retail.