How Discovery Bank delivers excellent service thanks to its digital capabilities

Digital Reinvention
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06/09/2023Video

Akash Dowra is Head of Technical Marketing and Client insights at Discovery Bank, a digital bank in South Africa. He presents the bank’s full-service offering, especially an onboarding process on less than 5 minutes with no documents. He also tells about their transparent fees and benefits and their customer service excellence: humans are always there in case of problem.

If you want to go further, you can watch the full webinar ‘Balancing human and digital’ or download the report made in partnership with Avanade.

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