MetLife and Lyra Health expand access to workforce mental health solutions

Insurance
14/06/2023News

MetLife, a leading provider of disability and absence management services, and Lyra Health, a leader in global workforce mental health solutions, today announced a new initiative to provide employees with access to mental health services as part of their recovery when they file a disability or absence claim.

With only 41% of today’s employees feeling holistically well, according to MetLife’ 21st Employee Benefit Trends Study, employees are looking to their employer for support. In fact, 80% of employees say their employer has a responsibility for the well-being of their employees and 86% of employers agree1. As employees’ expectations continue to rise, access to benefits that support health, financial security and flexibility during claims and absences can help support employees’ needs both at and outside of work. 

This collaboration connects eligible employees to Lyra’s global network of more than 28,000 providers through a referral at the beginning of their claim, offering faster access to mental health care that has been clinically demonstrated to improve anxiety and depression symptoms in nearly nine of 10 people2. This integrated approach enables employers to provide their employees with access to more comprehensive well-being services during their leave, while also helping employers with the administrative tasks associated with disability claims and mental health resources.

“Disability and absence management services support our customers’ employees during some of the most critical times, protecting and supporting their health during recovery,” said Juliane Kowalski, senior vice president, Group Benefits at MetLife. “Collaborating with Lyra Health is one way we can further support our claimants’ holistic well-being during their claim or absence with available mental health offerings to assist their individual needs throughout their journey.”

As mental health issues like depression have been reported as the leading cause of disability worldwide, access to mental health services – including Lyra Health’s solutions – is demonstrated to reduce medical costs, may improve employee retention, and avoid productivity loss3.

“Lyra’s evidence-based mental health care and MetLife’s disability and absence management work in concert to help ensure that people can easily access high quality care when they need it most,” said Sean McBride, chief revenue officer, Lyra Health. “Lyra is proud to work with MetLife on this new and important pathway to care for people in need.”

Focused on delivering seamless claim experiences that support employees’ total holistic well-being, MetLife understands the key role mental health support plays in the disability and absence journey. Recognizing that each employer and its workforce has unique needs, MetLife’s capabilities enable integration of a range of wellbeing solutions to deliver a comprehensive claims experience to its existing and new customers.

Insurance community

With Qorus memberships, you gain access to exclusive innovation best practices and tailored matchmaking opportunities with executives who share your challenges.

Related news & insights

05/06/2025Interview

How Allianz Turkey attracts and retains emerging tech talent

Boris Plantier from Qorus spoke with Burcu Önder, Talent Acquisition Manager, to learn how the company is addressing the challenges...

Insurance
03/06/2025News

Aviva and FNZ launch data tool to streamline adviser experience

New analytics suite aims to simplify reporting and increase efficiency.

Insurance
26/05/2025Interview

At work with Cesar Jara Trujillo

From the Andes to innovation hubs: Cesar Jara Trujillo, Chief Innovation Officer at Pacífico Seguros, tells Boris Plantier from Qorus...

Insurance
26/05/2025News

QIC introduces Qatar’s first personal cyber insurance

The coverage is designed to safeguard individuals from a wide spectrum of cyber risks, including phishing scams, credit card fraud,...

Insurance
20/05/2025News

Generali builds open insurance strategy around APIs

With nearly 9 out of 10 IT decision-makers reporting difficulty in integrating data from disparate systems, and only 28% of...

Insurance
19/05/2025Interview

At work with Aslı Bengi

Aslı Bengi is Head of Customer Analytics and Customer Experience at QNB Sigorta in Turkey. She shares her day-to-day experience...

Innovation Awards Hub
15/05/2025Study

Innovation Radar: Reinvention Awards Europe winners 2025

Discover the most innovative projects from banks and insurance companies in Europe.

Innovation Awards Hub
15/05/2025Article

Europe’s top financial services innovators honored at Qorus Awards ceremony

Qorus announced the winners of the second edition of the Qorus Reinvention Awards – Europe during an in-person ceremony in...