Ecosystems: Add-ons or real differentiators?

Digital Reinvention
02/05/2023Article
profile picture of Fatih Öğün

Fatih Öğün

Akbank

Senior Vice President, Head of Strategy

Finding ecosystems and participating in ecosystem integrations has become an important strategic component in many different industries. As customer expectations grow and solutions become more and more complex, providing the right solutions at the right time is becoming a task going beyond the capabilities of any single organization. As the types of solutions rapidly change with new technologies and industry dynamics, one-to-one collaboration efforts are not enough in today’s business environment. Companies need to adapt rapidly when market conditions change and they should be able to switch from one solution space to another without any disruption to the customer service.

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