Radylee Lim
Prince Bank
Head, HR Division
Mr. Rady Lim, Head HR Services at Prince Bank, talks about how the bank is wholly dedicated to employee development and cultivating an environment that puts people first.
What types of people are you hiring and what do you look for in new hires? In terms of both skills and mindset?
Although Prince Bank is a new player in the market, we have set clear priorities and a focus on hiring people who have a strong background with experience in banking or the larger financial services industry. Our employees must have interest and passion that aligns with the bank’s vision to be ”The financial institution of choice in Cambodia” and commit to go beyond the needs of our customer. With that, the bank has set high standards of work quality and expects fast speed of service delivery from its employees. In 2020, Prince Bank reviewed its core competencies and developed training models to be delivered to all employees in 2021, with the expectation of reaching a customer satisfaction rate of above 80% overall.
At Prince Bank, we hire and retain people who meet these standards:
• Maintains a positive attitude, demonstrating enthusiasm at work
• Dares to speak up and take proactive action
• Cooperates and is a team player, supports others to accomplish a team goal
• Takes ownership, gets the work done without extensive oversight or direction, and manages their time well, which makes them more productive and capable of completing projects in a timely manner.
• Adaptable, with the capacity to adapt quickly and be the change agent who is willing to take on new challenges or learn new skills and accept bigger responsibilities