Further Insights: China’s digital payments system shows what could be in store for the western world

Digital Reinvention
09/08/2021 Interview
profile picture of Richard Turrin

Richard Turrin

Best selling author & Fintech, AI and innovation consultant

Richard Turrin is the author of a wonderful new book called “Cashless” on the digital payment landscape in China. He will also be a judge for the upcoming Efma-Accenture Banking Awards in September. He spoke with Efma’s Boris Plantier about a number of major themes from the book.


Your description of financial services in China sounds like science fiction. How many years ahead of the US and European countries is China?

 
The speed of our new digital world makes it hard to give an exact number, but I would say that China is ahead of the West by a decade. For example, China’s new central bank digital currency (CBDC) will take about eight years to build, starting in 2014 to its presumed launch in 2022. While other countries may launch CBDCs more quickly, there is another crucial factor to consider that pushes China’s lead out many years. China has already completed the transition to using digital payments through the broadscale adoption of Alipay and WeChat Pay payment platforms. This means that both people and businesses have already migrated to digital payment platforms and made the cultural adjustment. As a result, digital payment in China is now considered perfectly normal, a gap with the West where it still retains a novelty factor and meets cultural resistance.

In “Cashless,” I refer to the existing payment platforms Alipay and WeChat Pay as Version 1.0 digital payment systems. China has nationwide adoption of these first-generation systems and is now moving to the second generation of payment through the digital yuan, which will allow for even deeper integration of digital payments within China. This is a point missed by many pundits who see China’s CBDC taking market share from the payment platforms rather than increasing the overall amount of digital payments in China. China is moving to its second generation of digital payment while the West is still tied to credit card-based systems, technology China surpassed with the shift to the payment platforms.

Another essential factor to consider is that the Chinese people are very receptive to digital innovation of all forms. This means that new digital products like the CBDC are generally welcomed and have fast adoption rates if they can show that they are more useful than existing payment methods. The challenge for China’s CBDC is that the existing payment systems are so good that the CBDC will need to show how it can improve users' overall experience. This is why I say that the launch of the digital yuan will be a bigger event in the West than it will be in China, where digital payment is already so well established.

Want to keep reading?

Create a web account to get access to more insights

Related news & insights

Digital Reinvention
05/07/2024 Interview

NewTech Friday: LoyJoy – Democratizing chatbots

Ulf Loetschert, Managing Director and Co-Founder of LoyJoy, is on a mission to revolutionize the way businesses connect with their...

Insurance
04/07/2024 Interview

Aksigorta’s bronze win: Unveiling the success of embedded card debt insurance

Turkish insurer Aksigorta won bronze in the Re-imagining the Customer Experience category at the Qorus Innovation in Insurance Awards 2024...

Mobility
04/07/2024 News

CommBank launches car buying service in app

Partnering with carsales and Vyro, the service simplifies the car buying process for personal and business customers by providing tools...

Digital Reinvention
04/07/2024 News

CommBank introduces innovative travel booking service via app

This service, powered by global online travel agency Hopper, aims to streamline travel planning, booking, and payment processes for over...

03/07/2024 Article

Adapting to change: Business transformation in the banking sector

Fatih Öğün regularly shares his thoughts and enlightened views with our members on the Qorus website, with articles dealing with...

Digital Reinvention
30/06/2024 News

Discai and Harmoney team up to enhance financial security

This collaboration integrates Discai's state-of-the-art AI-driven alert system with Harmoney's comprehensive end-to-end case and process management platform, presenting a customizable...

ESG
28/06/2024 Interview

NewTech Friday: CLIMADA Technologies – Supporting a global client base in climate adaptation and resilience

Simone Thompson, Founder & Co-CEO at CLIMADA Technologies, tells Qorus’ Boris Plantier about her company, a science-based, open-core climate risk...

Digital Reinvention
27/06/2024 Article

Qorus and Infosys Finacle collaborate to recognize banking innovation initiatives worldwide

The 11th Edition of Qorus-Infosys Finacle Banking Innovation Awards has been announced .