News and insights from Qorus
Most recent News & Articles
Where AI meets impact: The RBI Group AI Lab story
In Austria and Slovakia , Raiffeisen Bank International launched the RBI Group AI Lab back in 2017. Vjekoslav Bonic, Head of Digital Channels and Conversational AI at Raiffeisen Bank International, introduces Qorus’ Boris Plantier to this initiative and its greatest success to date: MAIA — the Multilingual AI Assistant.
La Banque Postale introduces ESG-based investment segmentation
The move aims to simplify ESG investment decisions for customers and support a broader shift toward responsible finance.
Generali builds open insurance strategy around APIs
With nearly 9 out of 10 IT decision-makers reporting difficulty in integrating data from disparate systems, and only 28% of...
At work with Aslı Bengi
Aslı Bengi is Head of Customer Analytics and Customer Experience at QNB Sigorta in Turkey. She shares her day-to-day experience...
Monzo introduces feature to undo payments
By default, Monzo gives users 15 seconds to cancel a payment, but this can be adjusted to 10, 30, or...
Most popular content
05/05/2025InterviewAt work with Vlastimir Vuković
Vlastimir Vuković, Chief Executive Officer and President of the Executive Board at NLB Komercijalna banka, shares with Boris Plantier of...
- Insurance19/05/2025Interview
At work with Aslı Bengi
Aslı Bengi is Head of Customer Analytics and Customer Experience at QNB Sigorta in Turkey. She shares her day-to-day experience...
- Digital Reinvention
15/05/2025ArticleEurope’s top financial services innovators honored at Qorus Awards ceremony
Qorus announced the winners of the second edition of the Qorus Reinvention Awards – Europe during an in-person ceremony in...
- Digital Reinvention
15/05/2025StudyInnovation Radar: Reinvention Awards Europe winners 2025
Discover the most innovative projects from banks and insurance companies in Europe.
- Digital Reinvention
23/04/2025ArticleInnovation of the Month: Financial insights from Alvie, Desjardins’ AI assistant
This month’s Qorus Innovation in Banking award goes to Desjardins for Alvie, their new in-app virtual assistant, which takes a...
- Digital Reinvention21/05/2025Interview
Where AI meets impact: The RBI Group AI Lab story
In Austria and Slovakia , Raiffeisen Bank International launched the RBI Group AI Lab back in 2017. Vjekoslav Bonic, Head...
- Digital Reinvention
05/05/2025NewsCommerzbank’s AI avatar “Ava” redefines customer engagement
Ava isn’t just another chatbot — she’s a human-modeled, conversational assistant designed to provide instant, 24/7 support, blending the convenience...
- Embedded Insurance
08/05/2025StudyEmbedded & unstoppable: The future of seamless insurance in mobility, travel, health & cyber
As digital ecosystems expand and real-time data becomes more accessible, leading insurers like Allianz Partners are pioneering new ways to...
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Most recent Studies & Reports
Innovation Radar: Reinvention Awards Europe winners 2025
Discover the most innovative projects from banks and insurance companies in Europe.
Embedded & unstoppable: The future of seamless insurance in mobility, travel, health & cyber
As digital ecosystems expand and real-time data becomes more accessible, leading insurers like Allianz Partners are pioneering new ways to...
Banks and AI: Realizing business benefits
AI is shifting from experimentation to delivering real value, especially in banking. While measuring that value can be challenging, banks...
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Transforming SME distribution: A strategic framework for customer engagement
SME banking is evolving, and banks must adapt to meet the changing needs of their customers. That’s why, following extensive...
Innovation Radar: Reinvention Awards Asia Pacific winners 2025
The second edition of the Qorus Reinvention Awards - APAC recognizes outstanding innovators in the Asia-Pacific region.