Best New product or service
Gold
KBC's Digital Trade Chain application
KBC's Digital Trade Chain enables secure international trade between SMEs, by providing a shared market platform, to manage, track and...
Read moreSilver
mAccountant - mBank’s Automated Accounting System
mAccountant Automated Accounting - strongest fusion of banking & accounting system ever developed to utilize Machine Learning and Knowledge Work...
Read moreBronze
Emirates NBD Fitness Account
Emirates NBD Fitness Account, the first fitness based savings account designed for the Apple Watch.
Read moreBig Data, Analytics and Artificial Intelligence
Gold
Silver
BIA (Bradesco Inteligência Artificial)
BIA offer answers to the vast majority of the questions of the branch about products and services with quality and...
Read moreBronze
Yellow Advice
A new concept of Robo-Advisor. Hybrid (Human+Digital), Educational, Fully flexible omni-channel, Multiobjective, Accessible. The new digitally empowered wealth management.
Read moreCustomer Experience
Gold
Widiba2020: The first Banking Search Engine
Widiba 2020: the first bank with no instructions easy and ready to use with your natural language See video: https://vimeo.com/177042111...
Read moreSilver
Blockchain Customer Repository
A Blockchain application to share customer repository (KYC) among all ARKEA subsidiaries.
Read moreBronze
Happy Holidays
An all inclusive package of Forex Card, Travel Insurance, Dining Privileges, Trip Assist & International SIM, backed by Big Data...
Read moreDigital Distribution
Gold
DBS Digibank – fully digital bank
DBS digibank India is India’s first end-to-end fully digital bank, enabling banking that is paperless, signature-less and branchless and able...
Read moreSilver
ChatPay – Artificial Intelligence powered bot for financial services
ChatPay enables financial transactions on Messaging Apps (Facebook Messenger, Twitter, Telegram, Skype & WeChat) through an artificial intelligence powered named...
Read moreBronze
BankMobile
Established in 2015, BankMobile, a division of Customers Bank, is America’s largest mobile-first bank, offering fee-free checking and savings accounts,...
Read moreDigital Marketing
Gold
PAPA Form-The World’s Most Entertaining Loan Application Form
The World’s Most Entertaining Loan Application Form
Read moreSilver
Instagram personal loan campaign
Sell personel loans through utilizing Instagram’s unique “take a photo and post it” concept.
Read moreBronze
Turning the Bank into a “High Profiling Media“
A fully integrated analytics platform combining the Personal Finance Management solution (“Gestione spese”) with the contextual deal and offers engine...
Read moreGlobal innovators
Most Disruptive Innovation
Payments & Wallets
Silver
smartPay
smartPay makes the settlement of bills and the secure storage of documents easier, it gives back free time for really...
Read moreBronze
Wa! by RMW
Our innovation can be described at two levels: 1) The enabler: Build a digital platform aggregating an open ecosystem while...
Read morePhysical Distribution
Gold
i-bank pass
i-bank pass is an application that provides an electronic ‘pass’ for performing transactions in the branch (select branch, issue electronic...
Read moreSilver
The upgraded humanoid robot “Pepper” by adding Watson technology
Providing innovative services by fusing the traditional banking model and cognitive-enabled humanoid robot.
Read moreBronze
Urgent appointment, Tinder-style
Adapting to the customer’s personal agenda to propose an almost immediate appointment depending on his or her location.
Read moreSalesforce Change Management
Gold
Sberbank Smart Management System
Smart management system (SMS) is an innovative self-learning technology providing centralized automatic identification of customer service imperfections at each of...
Read moreSilver
SEIok Evolution: our path towards excellence in customer experience
Re-directing employee effort from quality assurance to excellence delivery in everyday banking
Read moreBronze
HIPPO - Gamified Sales Platform
Hippo is a gamified sales platform that has been launched to increase sales through gamification elements and user motivation.
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